We have also resolved over 80,640 school technology issues

We have been taking care of Charter Schools for 17 years

Is Your Technology Support Where You Want It To Be?

Call and schedule a free happens assessment today

We are offering a free, no obligations happiness assessment. We will take a hard look at how you feel about your current technology support. Do you have a specific person that you can always call at any time, day or night? 24 - 7 at no extra cost. Can you contact them directly, or do you have to go through an automated system to get help? We want to show you just how happy you can be.  

Why CharterTech

24/7 Support

No Budget Surprises

A Company that Cares

On Call Tech support

A Full Team of Support

Worry Free Support

We become a part of your school, not just an on-call consultant. We are there every week, making sure you are taken care of before there is a problem.

A Better Technology Environment

We strive to create a better technology environment for each charter school that we support, so the staff can focus on the students and be less concerned about technology.

No Budget Surprises

There are no hidden costs for CharterTech to support your school. We are a service company, not a reseller that wants to give you unnecessary hardware that your school does not need. We can assist with any Technology your school wants to use at no extra cost.

What our Schools are Saying

Channing Hall

CharterTech has been able to make sure our teachers understand how the technology works, helping those teachers that don't have a lot of technical background. They are also really great at making the technology work with different systems and even working with Macs and PCs. They also work well with outside distributors with several softwares we use. 

Canyon Rim Accademy

I feel very grateful for CharterTech. Before we had CharterTech, we had so many problems. We have some unique situations at our school with technology. CharterTech was able to come in, diagnose and solve all the problem issues with our technology. Now things work much more effectively. Every time we have a technology idea CharterTech is there to make it work. 

East Hollywood High

CharterTech is amazing. They make our life here at East Hollywood much easier. CharterTech is fabulous. At any time, day or night, I know I can call, and our issues get taken care of as soon as possible. The list is long of how much they have done for us. They are the greatest guys to work with on the planet. If you have any technical issues, you have got to call them. We love them. 

Odyssey Charter

CharterTech does an excellent job for us. They work well with all the staff. We give them every problem imaginable, and they can fix them. Little to big issues, it doesn't matter. They can fix it. They do everything with a great attitude and a great smile. We would not be able to survive without CharterTech. They are a lifesaver. If we don't know what to do, they will always figure it out. 

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CharterTech Story

There are many issues and challenges facing educators today, including the need for digital learning in classrooms, which requires a constant effort to keep up with the blistering pace of technology. The need for more, and better, technology is constantly in the minds of stakeholders who want the very best education for all students. With so many people working diligently to ensure they are keeping up, there is a great need for those who support school technology; and can assist in educating the educators. There is one person who truly believes in the Charter School Model, continues to expand his knowledge of education technology, and knows what schools need. He is Bobby Glen James. His organization is Charter Tech Support: not just another I.T. company.

He truly believes in the Charter School model and works to become an integral part of what is going on with the technology needs for the teachers and learners he supports. To keep up with the demands of 21st Century learning, Bobby and his staff go beyond what most technical support services do to keep everything and everyone working at a high level, with as few interruptions as possible. Teachers, administrators, parents, and policy-makers are constantly dealing with a barrage of issues, challenges, and opportunities when it comes to technology in providing robust, engaging, and effective education for our future generations. With the desire to serve, Bobby does everything in his power to provide more than just technical support.

He is dedicated to learning as much as possible and passing along that knowledge to educators, who then provide the most memorable learning experiences that change many lives of their students for the better. This effort in turn goes a long way to assist families, communities, and our world in making it a better place for us all.Herein lies the many reasons Bobby takes this particular approach to serving his clients. This work is meaningful to Bobby and his family because he is a Dad whose own children are enrolled in a Charter School. He understands the need to offer the best technology that will safely and effectively serve those who require ease and efficiency in their day-to-day activities. For example, the state and the federal government will offer financial assistance to allow for technology infrastructure to provide schools with enterprise firewall protection, content filtering, high-speed Internet service, and high-level professional development for educators. As a standard feature of the service Charter Tech provides, Bobby and his staff stay abreast of education technology modernization and it may not be unusual for Bobby to sit down with school leaders and stakeholders to nurture buy-in and devise a plan for growth. In addition, Charter Tech takes an active role in state and district-wide technology coordinator gatherings to learn about and share the latest in education technology tools. This allows him to earn the respect and support of those who are doing the same at public and private schools all over their state and in their local community.

Bobby and the folks at Charter Tech Support are physically housed within the schools they serve, so the clients feel support and the presence of technology experts who can be depended on to be there when they are needed. These are interpersonal technicians who are willing to spend however much time necessary to alleviate any problems that arise, exhibiting respectful attitudes that show they really care about the people they serve. Bobby explains there are three kinds of technicians: A Super Tech, who knows everything and often takes on a superior attitude; a Geek Tech who knows most everything but does not work well with others; and then there is the Interpersonal Tech who can relate to others, showing they sincerely want to help. That is why he has an alter ego called NP-Man. “No Problem Man” is that Interpersonal Tech: His name is Bobby Glen James. He says this is the important work of his life and his calling. You can tell this statement is true, by the testimonials of the people at the schools he supports, and the lives of the students and families that he touches.

FREQUENTLY ASKED QUESTIONS

Do you sell hardware and software at a hefty markup?

At CharterTech, we believe it is a conflict of interest to our schools to sell them hardware and software. We do not take percentages of sales. We have our schools' best interest in mind, not some way to make another dollar off of them. Even though it is standard practice for support companies to charge for hardware, we don't do it. 

Do you have a contract that we wil be stuck in?

No. We have an agreement that is month to month. You can terminate at any time with a 30-day notice—keeping in mind that a lot of our schools have been with us for over 14 years. 

What makes CharterTech Different?

We are committed to the success of every Charter School we support. We care about the Charter School Model and want to make a difference in the success of the schools, and the kids. Technology is important and having everything run smoothly makes a better learning environment for the kids. We are in this business to make a difference.

How does the support process work

We are not only there when you call support with an issue. We believe the best way to take care of your school is to be proactive, so we have someone onsite every week taking care of things before they become a problem. That does not mean we are super expensive. In many cases, our monthly charge is the same as other companies that do not take care of you as well as we do. 

Would it be a hassle to change who we already have?

Unlike some companies, we do not come in and say everything needs to change and we need to buy a lot of new hardware. We work with what you have and streamline as we go. We believe in making things simpler, not more complicated. We have been doing this for 15 years. We have it figured out. 

We have someone at the school already. They need a little assistance. Is that something you do?

Absolutely, we love assisting your lab or tech teacher. If they are overwhelmed, we can help. Please give us as little or as much work as you want. We are here to take care of your school's needs, whatever that looks like. 

Do you charge for every little extra thing you do?

No, You pay a monthly fee, and we take care of you. Whatever that looks like. No budget surprises. 

If you don't sell hardware and software, how do we get stuff like that?

We are your advocate. We know all the vendors out there, and we will find the best prices. A lot of times, we get quotes and get the companies to match prices, so you don't get taken advantage of. We do not get kickbacks, so we get the best deal, and you purchase it. It doesn't go through us at all—no middle person. 

Do you really care?

In business, companies say all the time, "We care." A lot of the time, it is a marketing thing. My name is Bobby James. I started CharterTech in 2007 because I loved the Charter School model. All my children went to charter schools. I have a deep passion for the success of the schools we support. I love them. We become a part of your school because we care a lot. I realize I can say anything but don't take my word for it. Call our schools. 

Contact Information

Phone: 801.810.0712
Email: info@chartertechsupport.com
Address: 9690 S. 300 W. (309) 
Sandy, Utah 84070

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